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Managing and Cancelling a Website Subscription with Piano's ContentPass
If you're looking to manage or cancel your website subscription that's provided by Piano as part of a ContentPass subscription, here's a step-by-step guide to help you navigate the process.
Firstly, you'll need to log into your subscription account on the website where you subscribed. Once you're there, navigate to the subscription or billing settings. Here, you should find options to manage or cancel your subscription.
It's important to note that Piano, as a subscription and paywall management service, typically integrates with the website or app’s own user account system for subscription control. Therefore, the cancellation process might vary slightly depending on the client website.
Data Processing and GDPR Compliance
Piano acts as a data processor or service provider, handling subscription and payment data on behalf of their clients (the website owners). They process personal and payment data in accordance with GDPR guidelines. Key GDPR considerations include:
- Personal data collected during subscription and payments is processed lawfully, transparently, and for specific purposes only.
- Data may be transferred to third parties involved in processing (e.g., payment processors), and such transfers must comply with GDPR requirements.
- Users have rights under GDPR, including access, rectification, erasure, and objection to processing.
- The client website’s privacy policy should disclose Piano’s role and detail data handling practices, including how and where data is stored and transferred.
If you wish to exercise your GDPR rights related to your subscription data handled via Piano, requests can be made to the client website or directly through Piano’s contact channels, sometimes detailed in their privacy notice.
Additional Information
- Usage profiles may be created and enriched based on cookie IDs.
- These usage profiles may be processed outside the EEA.
- Consent to this data processing also allows for transfer of personal data to third countries, including the USA.
- This data processing complies with Art 49(1)(a) GDPR.
For more detailed information on data processing, we recommend consulting the actual website's support or Piano’s official site. The search results did not include Piano's direct privacy or cancellation policies, so it's best to refer to these resources for the most accurate information.
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